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“We didn’t find that level of service with other suppliers”

Abdurrahman Caliskan, Director of Ayal Kaas

Challenge
When packaging cheese, Abdurrahman was plagued by packaging that did not seal reliably, leading to leaks.

Solution
With a Centurion and Velteko machine from VH, Abdurrahman found a reliable solution offering a secure seal and fewer leakage problems. He also values the personal contact and prompt service throughout their long-standing partnership.

Some partnerships don’t develop overnight. They grow over the years. For Abdurrahman, his first encounter with VH dates back to 1993, through Jan. And that connection has remained ever since.

“Jan is simply brilliant,” says Abdurrahman. “Not just as a person, but also in terms of his knowledge of the machines and how we can best package our cheese. He really knows his stuff.” “I’ve now got to know Marcel and Freek as well; they also know a great deal about the machines.”

No more problems with leaks
Abdurrahman uses both a Centurion and a Velteko machine from VH for packaging cheese. His experience with the Velteko in particular has been very positive. “It works brilliantly. We used to have problems with leaks, but the sealing on VH machines is simply excellent. We’re really pleased with that.”

When it comes to cheese packaging, a reliable seal is essential. Packaging that doesn’t seal properly can lead to leaks, rejects and extra work on the production line. That’s precisely why consistent sealing makes such a big difference in practice.

An immediate solution when needed
But for Abdurrahman, it goes beyond just the machine itself. It is the personal touch that makes all the difference to him. “You can really tell they’re there for you. We had a problem recently. I sent Jan a message and he immediately helped us come up with a solution. We didn’t find that level of service with other suppliers.”

Trust in VH has only grown over the years. For Abdurrahman, that is precisely why the partnership has lasted so long: reliable machines, short lines of communication and people who remain committed.