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“VH is always responsive, which makes our partnership strong”

Frank Bos, Operations Manager at Polarpack.

Challenge
Polarpack was looking for a packaging solution that prioritised quality and reliability. For food products in particular, the packaging must be perfectly sealed: the seal must be sound both lengthways and widthways and must not tear easily.

Solution
VH offers Polarpack not only a high-quality packaging machine, but above all a partnership characterised by direct communication and expertise. This commitment gives Polarpack confidence in a market where flexibility and speed are becoming increasingly important.

“Freek knows a great deal, which makes working with him not only valuable, but also simply enjoyable.”

Polarpack has been working with VH Vertical Packaging for around four to five years now. According to Frank Bos, operations manager at Polarpack, this partnership is all about reliability, expertise and short lines of communication.

Always in touch
“What’s important to us is that people listen. VH always responds,” says Frank. “Whether it’s a question, a challenge or something that could be improved, they always contribute ideas.” For Polarpack, that level of commitment is essential in a market where flexibility and speed are becoming increasingly important.

A proven partner in the market
According to Frank, VH has now clearly proven itself. “They work with both smaller players and larger organisations. That inspires confidence. You can tell they know what they’re talking about.”

Personal contact is also a key part of this. “Freek has a lot to say about what’s going on in the packaging world. That makes the contact not only valuable, but also simply enjoyable.”

Quality as a priority
When choosing a packaging machine, Polarpack’s focus was clearly on quality. “For us, it’s important that the packaging is properly sealed. The seal must be sound both lengthways and widthways,” explains Frank. “As we work with food products, it’s particularly important that the packaging doesn’t tear easily. The packaging must be perfectly sealed; there must be no doubt about that.”