Jan Voets, Managing Director of Polarpack
Challenge
Polarpack was looking for a packaging machine that suited their production practices: easy to operate, easy to clean, capable of delivering sufficient output, and flexible enough to meet new customer requirements. At the same time, they wanted a supplier who wouldn’t treat them as just a number, but who would genuinely work with them to find solutions.
Solution
VH impressed with its knowledge, experience and practical approach. Polarpack not only received a suitable machine, but above all a flexible partner that thinks in terms of solutions.
Sometimes a partnership begins in a very practical way. “You have a need, so you start Googling,” explains Jan from Polarpack. That’s how they eventually ended up with VH.
After the initial discussions, it soon became clear that it wasn’t just about the machine. “We invited a number of suppliers, but Freek really managed to win us over.” It wasn’t just down to the sales pitch or the value for money. Above all, it was his knowledge and experience that made the difference. “You can just tell he knows what he’s talking about.”